/* customer-drawers.css — Customer Insights drawer panel */

.custdrw-root { position: fixed; inset: 0; z-index: 1000; }
.custdrw-overlay { position: absolute; inset: 0; background: rgba(15,23,42,0.45); backdrop-filter: blur(2px); animation: custdrw-fade 0.2s; }
@keyframes custdrw-fade { from { opacity: 0; } to { opacity: 1; } }
.custdrw-panel { position: absolute; top: 0; right: 0; bottom: 0; width: 480px; background: var(--surface); border-left: 1px solid var(--border); display: flex; flex-direction: column; animation: custdrw-slide 0.25s ease-out; box-shadow: -8px 0 32px rgba(15,23,42,0.12); }
@keyframes custdrw-slide { from { transform: translateX(100%); } to { transform: translateX(0); } }
.custdrw-close { position: absolute; top: 12px; right: 12px; width: 32px; height: 32px; border-radius: 8px; border: none; background: transparent; color: var(--text-3); font-size: 22px; line-height: 1; cursor: pointer; transition: all 0.15s; z-index: 2; }
.custdrw-close:hover { background: var(--surface-alt); color: var(--text); }

.custdrw-head { padding: 18px 20px 14px; border-bottom: 1px solid var(--border); }
.custdrw-path { font-size: 11px; color: var(--text-3); margin-bottom: 6px; }
.custdrw-title { font-size: 22px; font-weight: 600; color: var(--text); letter-spacing: -0.01em; }
.custdrw-sub { font-size: 12px; color: var(--text-2); margin-top: 6px; }

.custdrw-quick { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; padding: 14px 20px; border-bottom: 1px solid var(--border); background: var(--surface-alt); }
.custdrw-quick-item { }
.custdrw-quick-val { font-size: 20px; font-weight: 600; color: var(--text); letter-spacing: -0.01em; line-height: 1.1; }
.custdrw-quick-lbl { font-size: 10.5px; color: var(--text-3); margin-top: 4px; }

.custdrw-body { flex: 1; overflow-y: auto; padding: 8px 0; }
.custdrw-section { padding: 14px 20px; border-bottom: 1px solid var(--border); }
.custdrw-section:last-child { border-bottom: none; }
.custdrw-section.accent { background: rgba(99,102,241,0.04); }
.custdrw-section-title { font-size: 13px; font-weight: 600; color: var(--text); letter-spacing: -0.005em; margin: 0 0 12px; text-transform: none; }
.custdrw-section-body { display: flex; flex-direction: column; gap: 10px; }
.custdrw-defn { font-size: 12.5px; color: var(--text-2); line-height: 1.55; margin: 0; }

.custdrw-lbl { font-size: 10.5px; font-weight: 600; letter-spacing: 0.05em; text-transform: uppercase; color: var(--text-3); margin-bottom: 4px; }
.custdrw-val { font-size: 14px; font-weight: 500; color: var(--text); }

.custdrw-contact { display: grid; grid-template-columns: 64px 1fr; gap: 16px; align-items: start; }
.custdrw-contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 16px; font-size: 12.5px; }
.custdrw-contact-grid > div { display: flex; flex-direction: column; gap: 2px; }
.custdrw-contact-grid > div > span:last-child { color: var(--text); }

.custdrw-status-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.custdrw-status-grid > div:nth-child(2) { grid-column: span 2; }
.custdrw-traj { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.custdrw-traj-step { font-size: 11px; padding: 2px 8px; border-radius: 999px; border: 1px solid; font-weight: 500; }
.custdrw-traj-arr { color: var(--text-3); font-size: 13px; }

.custdrw-timeline { display: flex; flex-direction: column; gap: 0; padding-left: 8px; position: relative; }
.custdrw-timeline::before { content: ''; position: absolute; left: 4px; top: 8px; bottom: 8px; width: 2px; background: var(--border); }
.custdrw-visit { display: grid; grid-template-columns: 12px 1fr; gap: 10px; align-items: start; padding: 6px 0; position: relative; }
.custdrw-visit-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--accent); margin-top: 12px; box-shadow: 0 0 0 3px var(--surface); position: relative; left: -3px; }
.custdrw-visit-card { padding: 10px 12px; background: var(--surface-alt); border-radius: 8px; border: 1px solid var(--border); cursor: pointer; transition: border-color 0.15s; }
.custdrw-visit-card:hover { border-color: var(--accent); }
.custdrw-visit-head { display: flex; justify-content: space-between; align-items: baseline; font-size: 13px; color: var(--text); margin-bottom: 4px; }
.custdrw-visit-dates { font-size: 11.5px; color: var(--text-3); font-weight: 400; }
.custdrw-visit-meta { font-size: 11.5px; color: var(--text-2); margin-bottom: 4px; }
.custdrw-visit-services { font-size: 11px; color: var(--text-3); }
.custdrw-visit-note { font-size: 11.5px; color: var(--text-2); margin-top: 6px; padding-top: 6px; border-top: 1px dashed var(--border); }

.custdrw-pattern-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.custdrw-pattern { padding: 8px 10px; background: var(--surface-alt); border-radius: 6px; }

.custdrw-tags { display: flex; flex-wrap: wrap; gap: 6px; }
.custdrw-tag { font-size: 11.5px; padding: 3px 8px; border-radius: 999px; background: rgba(99,102,241,0.12); color: #6366F1; font-weight: 500; }
.custdrw-notes { font-size: 12.5px; color: var(--text-2); line-height: 1.5; padding: 10px 12px; background: var(--surface-alt); border-radius: 6px; }
.custdrw-lasttouch { font-size: 11.5px; color: var(--text-3); margin-top: 8px; font-style: italic; }

.custdrw-crosslinks { display: flex; flex-direction: column; gap: 4px; }
.custdrw-crosslink { font-size: 12.5px; color: var(--accent); padding: 6px 8px; border-radius: 6px; cursor: pointer; transition: background 0.15s; }
.custdrw-crosslink:hover { background: var(--surface-alt); }

.custdrw-comp-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.custdrw-comp-row { display: flex; justify-content: space-between; align-items: center; font-size: 12px; padding: 4px 0; color: var(--text-2); border-bottom: 1px dashed var(--border); }

.custdrw-demo { display: flex; flex-direction: column; gap: 10px; }
.custdrw-demo-row { display: grid; grid-template-columns: 110px 1fr; gap: 10px 12px; align-items: center; font-size: 12px; }
.custdrw-demo-lbl { color: var(--text-2); font-weight: 500; }
.custdrw-demo-val { color: var(--text); }
.custdrw-demo-bar { grid-column: 1 / -1; height: 8px; background: var(--surface-alt); border-radius: 4px; overflow: hidden; }
.custdrw-demo-fill { height: 100%; border-radius: 4px; transition: width 0.3s; }

.custdrw-reco { display: grid; grid-template-columns: 24px 1fr; gap: 10px; padding: 12px 14px; background: rgba(16,185,129,0.06); border: 1px solid rgba(16,185,129,0.2); border-radius: 8px; }
.custdrw-reco-icon { font-size: 16px; }
.custdrw-reco ul { margin: 0; padding-left: 16px; font-size: 12.5px; color: var(--text-2); line-height: 1.55; }
.custdrw-reco li { margin-bottom: 4px; }
.custdrw-reco li:first-child { font-weight: 500; color: var(--text); }

.custdrw-toplist { display: flex; flex-direction: column; gap: 4px; }
.custdrw-subcat { display: flex; flex-direction: column; gap: 6px; }
.custdrw-subcat-row { display: flex; justify-content: space-between; padding: 6px 10px; background: var(--surface-alt); border-radius: 6px; font-size: 12.5px; color: var(--text-2); }

.custdrw-dropoff { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.custdrw-dropoff-stat { padding: 10px 12px; background: var(--surface-alt); border-radius: 6px; }
.custdrw-dropoff-reason { grid-column: 1 / -1; font-size: 12px; color: var(--text-2); margin: 0; line-height: 1.55; padding: 8px 10px; }

.custdrw-templates { display: flex; flex-direction: column; gap: 8px; }
.custdrw-template { display: grid; grid-template-columns: 28px 1fr auto; gap: 10px; align-items: center; padding: 10px 12px; background: var(--surface-alt); border-radius: 8px; }
.custdrw-template-icon { width: 28px; height: 28px; display: flex; align-items: center; justify-content: center; background: rgba(99,102,241,0.12); color: #6366F1; border-radius: 50%; font-size: 13px; }
.custdrw-template-title { font-size: 13px; font-weight: 500; color: var(--text); }
.custdrw-template-desc { font-size: 11.5px; color: var(--text-3); margin-top: 2px; }

.custdrw-footer { display: flex; gap: 8px; padding: 12px 16px; border-top: 1px solid var(--border); background: var(--surface); flex-wrap: wrap; }
.custdrw-btn { font-size: 12.5px; font-weight: 500; padding: 8px 14px; border-radius: 8px; border: 1px solid var(--border); background: var(--surface-alt); color: var(--text); cursor: pointer; transition: all 0.15s; flex: 0 0 auto; }
.custdrw-btn:hover { background: var(--surface); border-color: var(--accent); }
.custdrw-btn.primary { background: var(--accent); color: white; border-color: var(--accent); flex: 1 1 auto; }
.custdrw-btn.primary:hover { filter: brightness(1.05); }
.custdrw-btn.subtle { background: transparent; border-color: transparent; color: var(--text-3); }
.custdrw-btn.subtle:hover { background: var(--surface-alt); color: var(--text); }

@media (max-width: 768px) {
  .custdrw-panel { width: 100%; top: auto; bottom: 0; height: 92vh; border-left: none; border-top: 1px solid var(--border); border-radius: 16px 16px 0 0; animation: custdrw-slideup 0.25s ease-out; }
  @keyframes custdrw-slideup { from { transform: translateY(100%); } to { transform: translateY(0); } }
  .custdrw-quick { grid-template-columns: 1fr 1fr 1fr; }
  .custdrw-contact { grid-template-columns: 48px 1fr; }
  .custdrw-contact-grid { grid-template-columns: 1fr; }
  .custdrw-status-grid { grid-template-columns: 1fr; }
  .custdrw-status-grid > div:nth-child(2) { grid-column: auto; }
  .custdrw-comp-grid { grid-template-columns: 1fr; }
  .custdrw-pattern-grid { grid-template-columns: 1fr; }
  .custdrw-footer { flex-direction: column; }
  .custdrw-btn.primary { flex: none; }
}